BerryLook: FREE SHIPPING on orders over USD US$99 | 5% OFF FOR YOUR FIRST ORDER

Round Neck Printed Maxi Dress: $23.95
SHIPPING INFORMATION

Due to increased volume and the impact of Spring Festival, we are experiencing delays in processing and shipping. Therefore, your order may take longer than usual to arrive and we are working diligently to get them to you as quickly as possible.

The email you received with your tracking information is the best resource for updates and the timing of your order delivery.

In addition, we assure you that any shipping delays will not impact your return or exchange time frame. All returns and exchanges are based on the date your order was delivered.

We thank you for your patience as we fulfill orders as quickly and safely as possible and apologize for any inconvenience.

How can enjoy free shipping policy?

Free shipping on orders over USD$75. Both shipping costs and shipping method should be subject to what is stated on Payment Page, and this may vary for different delivery destinations

How soon will I receive my package after my order placed?

There are two key factors that will decide when you will receive your package.

1. Item Processing Time: The processing time is the time it takes for the seller to prepare the item(s) for shipment. There are different processing times for different items depending on product category and volume. Usually it is around 5 to 7 working days to process.

RETURNS & EXCHANGES:

Thank you for shopping at Berrylook.
If you are not entirely satisfied with your purchase, we’re here to help.
Exchange or Return for a Refund
The products can be returned within 30 days after they have been received. A new product may be exchanged for another product or returned for a refund.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-15 business days.

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at service@berrylook.com.

To be eligible, please make sure that: 
-The product is in its original packaging
-The product isn’t used or damaged

We do not accept any request of exchange&return once the “specials” are sold. 
Purchase Not Eligible for Return:
-Final sale item(s) is not eligible for return or exchange.
-Swimwear is not eligible for return or exchange.
-Swimwear can only be returned/exchanged if it is defective/damaged or wrong item.
-You must email us a picture showing the problem/defect when you submitting the return/exchange request.
Products that do not meet these criteria will not be considered for return.
After you receive confirmation from our customer service, please send the product along with the product list which includes the product ID. A tracking No. of the returning parcel is required; we will deal with the product exchange or refund after we get your returning parcel.

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